PURCHASE ORDER
To place an order please complete the form below.
We will then email an invoice to you with the terms of trade and our bank details for payments. If you have any questions, please contact us.
Email: info@margramcitrus.com.au
Phone: +61 (0) 417 744 730.
Claim process:
1) Supplier to be notified of claims by phone and email within 24 hours of arrival with an explanation of why a claim is being lodged and accompanying photographic evidence.
2) Supplier given the option to have a 3rd party quality surveyor.
3) Supplier to nominate a quality surveyor. Failing that the Supplier may request the Customer to nominate a quality surveyor.
4) Quality surveyor must inspect within 48 hours and needs to inspect samples from all pallets in the consignment. Emailed images must clearly display the quality problem, carton end panel containing the problem and clearly identify pallet number.
5) All claims must be attended to within 10 working days of arrival
If the above claim conditions are not met, it will be considered a non-valid claim.
Supplier’s Bank Details:
Account name: Margram Farms
Bank: Westpac
BSB number: 034 210
Account number: 418 507